1. Problem Statement
Traditional academic systems rely on disconnected platforms. Resources are scattered across WhatsApp, Google Drive, and personal emails, making them difficult to find and indexing poor. Course queries lack tracking, leading to unanswered concerns and faculty fatigue. Academic announcements are lost in noisy chat feeds, timetables and calendars are shared as static, hard-to-access PDFs, and student records are kept isolated from daily tools. Course feedback is collected only at semester end, limiting opportunities for timely course corrections.
2. Goals & Objectives
- 1Centralize all academic resources (lecture notes, tutorials, PYQs) in a searchable repository.
- 2Streamline communication between students and faculty through dedicated course channels.
- 3Provide transparent academic support via a structured Query Desk ticketing system.
- 4Simplify access to dynamic schedules (interactive timetables, calendars, announcements).
- 5Empower administrators with platform analytics to drive data-backed curriculum updates.
3. Target Users
Students
Need single-click access to verified notes, exam PYQs, timetables, and a clear path to resolve academic concerns.
Faculty Members
Need an organized workspace to distribute course materials, publish notices, and handle student queries without email overload.
Academic Representatives
Coordinate resource uploads and assist faculty in moderating branch-wide peer discussions.
Administrators
Need to manage timetables/calendars, control permissions, and inspect platform engagement logs.
4. User Pain Points
Students Frictions
- •Wasting hours searching across WhatsApp channels for exam question papers.
- •Lacking a formal channel to query grading policies or timetables anonymously.
- •Missing official department announcements mixed in general chat feeds.
Faculty Frictions
- •Spending hours replying to duplicate student emails regarding schedules and materials.
- •Distrusting student-created folders for official course syllabus distribution.
Academic Representatives Frictions
- •Repetitive files forwarding to 100+ students on group messaging apps.
Administrators Frictions
- •Timetable updates require physical notice board printouts and static document re-distribution.
- •Lacking data on platform engagement or resource demands.
5. User Stories
As a Student:"I want to search and download lecture notes and PYQs by branch and semester from a single repository..."
So that:I can prepare for exams efficiently without relying on informal file sharing.
As a Student:"I want to submit academic queries to a structured Query Desk and track their resolution status..."
So that:I can get official answers transparently from faculty without sending formal emails.
As a Faculty:"I want to publish materials and notices on a dedicated Course Connect channel..."
So that:I can ensure students get authoritative resources and reduce my repetitive email inbox load.
As a Administrator:"I want to update timetable entries on a dynamic dashboard..."
So that:I can propagate schedule changes to all student viewports instantly.
6. Feature Prioritization
| Feature | Reach (users/qtr) | Impact (0.25–3) | Confidence (%) | Effort (weeks) | RICE Score |
|---|---|---|---|---|---|
| Academic Resource & PYQ Hub | 1,200 | 3 | 90% | 4w | 810 |
| Interactive Timetables & Calendars | 1,200 | 1 | 95% | 3w | 380 |
| Query Desk (Structured Ticketing) | 1,000 | 2 | 85% | 5w | 340 |
| Administrative Analytics Dashboard | 50 | 2 | 70% | 6w | 12 |
7. Success Metrics
Weekly Active Document Downloads & Query Resolutions
Measures the utility students derive from study materials and the responsiveness of faculty support.
- •Average query resolution time (Goal: <24 hours)
- •Daily Active Users (DAU) peak during exam preparation windows
- •Material upload accuracy (Auto-Approved vs Pending verification ratio)
8. Conclusion
Acadence centralizes fragmented academic communication into a unified digital workspace. By combining resource hubs, structured query management, scheduling, and admin dashboards under a role-based gateway, it improves academic velocity and transparency.